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Why Does Windows Think My RTX 3080 Was Physically Pulled Out Right After Loading A Save?

crashdirectxgpu8 replies · 373 views · started
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  1. Pia
    @quiet_rider132

    this is driving me up teh wall... an open-world RPG runs beautifully on my RTX 3080 until right after loading a save, then black screen, then teh crash dialog:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    ive reinstalled the driver, verified game files and even turned off my overlay apps. benchmarks and other games are completely fine, which makes it even more confusing. I just want to finish one session without losing progress.

    for context, teh PC is otherwise rock solid... i can run stress tests for an hour wihtout a single error... thats what makes this sooo confusing.

    13
  2. Diego Arslan
    @kernelbuilder

    uhh what does Event Viewer show at the exact crash time? Any nvlddmkm or amdkmdag entries?

    4 0 helpful
  3. Otto Q.
    @ottoq745

    wait any update on this?... for me it was the antivirus. swapped it and boom, fixed ??

    2 0 helpful
  4. Greta Kaur
    @greta.kaur

    ahh classic following, having the same problem

    8 1 helpful
  5. Pia
    @quiet_rider132
    in reply to @greta.kaur

    sorry forgot to say the RTX 3080 is fed by one cable with teh pigtail, i never thought about that until now.

    facepalm

    0 1 helpful
  6. Zane L.
    @zane.larsen

    so annoyed rn my old thinkpad is officially haunted thx in advance!!

    6 4 helpful
  7. Eamon
    @pixel_lab72

    Do a proper clean driver install: boot into Safe Mode, run DDU (Display Driver Uninstaller) to wipe the old driver, then instlal teh current stable driver with networking unplugged so Windows Update doesnt push its own version in between.

    3 0 helpful
  8. Mila Costa
    @milac304

    ok so check your power cabling. If ur card needs two 8-pin connectors, use two separate cables from the PSU, not one cable with a daisy-chained pigtail. Transient spikes on a single cable can cause exactly this kind of sudden drop.

    0 2 helpful
  9. Viktor
    @byte_forge-3dn

    hmmm if teh game offers a DX11 mode or a launch option to switch away from DX12, test with that. Also disable hardware-accelerated GPU scheduling in Settings > System > Display > Graphics once to rule it out. good luck man!

    0 3 helpful

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