Lina Lund

yeahhh before deciding, read teh stop code. Open Event Viewer Windows Logs System and look for BugCheck events, or check C:\Windows\Minidump with WinDbg or BlueScreenView. A driver name in teh dump points to software, a WHEA UNCORRECTABLE…

what was the stop code on the screen? MEMORY MANAGEMENT, DRIVER IRQL NOT LESS OR EQUAL and WHEA errors point in very different directions.

oh ive been there lol same issue here on my old thiknpad... drviing me crazy worked for me anyway 🤷

hmmm this. sooo much this worked for me anyway 🤷

Check whether the keyboard has on board memory . If profiles were saved to the device, they may still be there. Some apps let you read or sync profiles from the device in a device mmeory or on board profiles section.